Agreement Policy

 
When will my order ship?

All orders should ship within 1 to 3 business days, providing there are no delays with your credit card, billing address or typo errors on your order form. Business days are Monday to Friday, except public holidays. Orders submitted after 4pm PST/7pm EST will be considered placed on the following business day.


When I place an order, do I receive confirmation?

You will receive an email within 72 hours once your order has been processed letting you know it will be shipped, if processed during regular business hours(Monday thru Friday 10am till 4pm PST). Orders processed on Saturdays or Sundays will not be shipped until the next business day.


How To Delete An Item.

You may delete an item at the completion of your order. When you are prompted to select how many copies of each release you want, simply place a zero in the appropriate field and your selection will be deleted.
Ordering More Than One Copy.

The smallest amount you should expect to order is $5.00 usd. Shipping and handling are taken into consideration when total shipping cost are calculated. Most Domestic orders, including Canada, are shipped via UPS unless the customer requests otherwise (USPS for example). You can calculate your shipping by visiting the following web page. UPS takes anywhere from 1-7 business days to reach you.

Acceptable Returns:
Please email us at info@lydiacornell.com with the order number, your name, email address and the order number which contains the picture(s) in question, detailed reason for return. A customer service rep will email you back a Return Authorization email detailing what to do. We will not accept returns without a return authorization.


 

All images © Copyright 2005 Lydia Cornelll